Quick Reference

3-5-Day Standard Production Time : FREE

Setup:  FREE

Personalizations: FREE.  We do not charge when individual trophies have different names to be engraved.

Art Charges: FREE

  • No charge when art conforms to the art guidelines on our website
  • When art does not conform to artwork guidleines:
    • Minimum art charge is $25.00.
    • Hourly rate is $90.00
  • See our Art Specifications page for detailed art information.

Art Proofs: FREE for the first two proofs

  • You don't have to specify type style, size and layout; our art department will do that and send you a proof.
  • If, after the first art proof, you make changes, we will send you a second proof at no charge. 
  • All subsequent art proofs are $10.00
  • Art proofs are provided when requested
  • When art proofs are requested approval must be received before production will start
  • All art proofs are e-mailed

Additional imprint locations:

  • Direct Engraving/Laser on Crystal - $7.50 for each additional location not included in the standard price. 
  • Metal Plate Engraving on Wood, Marble or Crystal - $10.00 for each additional location not included in the standard price.

Order Changes:

  • All changes must be received via fax or email.
  • Verbal changes will not be accepted or acted on.
  • Additional charges may be incurred when changes are made after art preparation has started.

Shipping Charges:

  • Master Carton.  A $5.00 charge per box is added to the invoice for special protective packing to assure safe delivery.
  • Our website will calculate freight charges.  We will notify you of  freight charges prior to shipment, and charge your credit card accordingly.

Rush Charge:

  • Rush charge applies when the ship date is three or less working days from receipt of order and artwork.
  • 25% of order or a minimum of $37.50, whichever is greater.
  • Be sure to select the correct shipping service (ground, overnight, 3-day, etc.) when ordering to meet your deadline.

Cancellation Charges:

  • All cancellations must be received via fax or email.
  • All costs incurred prior to order cancellation will be charged.

Returns:

  • We will accept damaged or incorrect orders for repair or replacement with prior authorization. 
  • Contact customer service for a Return Authorization Number.

Credit Policy:

  • In order to offer our low prices, all orders must be prepaid with VISA, MasterCard, Discover or American Express credit card . 
  • PO's are only accepted from established, approved school districts, and government agencies
  • We do not ship COD.

The Fine Print:

  • Prices and availability are subject to change without notice. 
  • All tradenames/trademarks are the properties of their respective owners.  Photos may not represent actual product. Typographic errors are subject to correction. Trophyman.com hereby disclaims all other warranties, including warranties of merchantability and fitness for a particular purpose. Manufacturer warranty, if any, applies; Trophyman.com does not guarantee product compatibility.
  • Trophyman.com HEREBY DISCLAIMS ALL OTHER WARRANTIES; EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT.

 

TROPHYMAN

Since 1973
All artwork, copy and processes TM & (c) 2019 by Trophyman. All rights reserved.